The National Caravan Council Limited (NCC Ltd., ‘We’) are the data controller for this website and are responsible for processing your personal data.

We deliver products and services through the wholly owned subsidiary companies (Brands) NCC Events Limited, NCC CRiS Limited and VINChip Limited. We utilise the service of our subsidiary companies as data processors, who act under a data processing agreement to help ensure the safety and security of your data.

Types of information gathered

There are two primary types of information provided by NCC Events Ltd customers. The definitions and treatments of these types are as follows:

Financial Information

Payment information gathered during the ticket purchasing process- including but not limited to credit card numbers, financial institutions, and expiry dates – is considered as financial information. This information is processed, stored and used in line with our third party distributor of tickets; See Tickets. Read their privacy policy for more information: http://www.seetickets.com/ and click on ‘Data Protection’.

Personal Information

Personal data includes, but is not limited to; name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms.

Personal data that customers ‘Opt In’ to share and provide to NCC Events Ltd through various methods of communications with NCC Events Ltd is considered personal information and is stored and managed for NCC Events.

NCC Events Ltd collects the browsing behaviour, device information and interactions of its website and online services users which enables the tracking of their actions (repeated site visits, interactions, keywords, online content production, etc.). This also includes information about the devices and methods used to interact with the services and content.

Disclosure of your information

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

Opt Out

NCC Events Ltd will accept, acknowledge and maintain any customer’s request to opt out of either future communication from NCC Events Ltd.

Security

We use administrative, technical and physical safeguards to protect personal information we have about you against theft, loss or misuse. Unfortunately, no data transmission over the internet or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you submit to us.

Cookies

A cookie is a small file of information which is stored on your computer. That cookie then communicates with servers, ours or those of other companies that we authorise to collect data for us, and allows recognition of your personal computer or other device you are using to access this website.

The NCC Events Ltd website uses cookies to collect aggregate information about the number of visitors and pages visited. These cookies do not identify you as an individual.

Most modern browsers offer you ways to control or block cookies. These browser controls will usually be found in the “options” or “preferences” menu in your toolbar. The “help” portion of the toolbar on most browsers will tell you how to stop or manage cookies. More information is available here, www.allaboutcookies.org.

E-mail addresses

This site recognises the home servers of visitors, but not their e-mail addresses. Individually identifiable e-mail addresses are not captured or stored unless they are provided. Persons who communicate with NCC Events Ltd, and supply us with an e-mail address may receive future communications by e-mail or telephone. Persons who do not wish to receive e-mail messages may contact NCC Events Ltd and ask to be removed; to do so, send an e-mail to NCC Events Ltd and specify your name, company name and e-mail address. As such, NCC Events Ltd supports the customer’s right to opt out. Persons who request information about NCC Events Ltd and who supply us with their name and address will be added to our database to receive the requested information.

Changes to our privacy policy

We may change the provisions of this policy from time to time and urge you to check back here periodically. Your continued use of any of the websites or pages within the scope of this policy will be your consent to the practices described in the version of the policy in place at the time of your visit.

Website

NCC Ltd provides and hosts this website for NCC Events Limited, is registered with the UK Data Commissioner as Data Controllers and holds all the data within the UK.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to NCC Events Ltd, Catherine House, Victoria Road, Aldershot, Hampshire, GU11 1SS